Quick Answers / What if my payment is overdue?
Once your account is overdue payment all services will be suspended.
Payment MUST be made within 2 weeks of the overdue date. If no payment is made, we will assume you wish to cancel the services and terminate them. This will delete any data uploaded and wipe all settings.
Once your invoice is settled contact support by opening a new ticket in your client area. We will re-enable your services.
If your services are terminated all data will be removed. This is in line with our service Terms and Conditions.
Posted in: Accounts & Billing